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All three of our locations are open for all eye care needs. Please review the adjustments we have made in our offices to ensure the health and safety of our patients, our team, and our doctors. Click here to read more.

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Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19.

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities.

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need.

Patients should first contact Vision Centers of Houston - Willowbrook for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Amy Parker, O.D. can assess the level of care the patient needs—whether it’s telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room.

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors’ offices can potentially divert 1.4 million patients away from emergency rooms per year.

While we have closed our store for routine appointments, Vision Centers of Houston - Willowbrook at Willowbrook continues to provide emergency care for those who need it. We’d like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

References:

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

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The well-being and safety of our patients are and always have been our highest priority.

Governor Abbott’s executive order is ending the statewide COVID restrictions and mask mandates, but Vision Centers of Houston will continue to require face masks and practice social distancing while in our clinic. As a healthcare entity, we must follow the guidelines set forth by the CDC.

We are asking you to continue masking. We know that it works. It protects our doctor, staff, and YOU. There are infectious variants are circulating in Texas, and many more people wait to be vaccinated.

Let’s do everything we can to protect each other.

We truly appreciate everyone’s patience and understanding in our desire to protect our at-risk patient population.

We will look to the CDC and their recommendations as we move forward.

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COVID-19 Mask Mandate: Our offices will continue requiring our patients and teams to abide by the mask mandate.
For additional details regarding this policy, please refer to our policy update below.