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We are pleased to announce that all three of our Vision Source locations will be reopening for service during the week of May 4th, 2020.

During this difficult time, we have made adjustments to our services to ensure the health and safety of your patients, our staff, and our Doctors. Click here to read more.

Home » News » Visiting Your Optometrist During COVID-19

Visiting Your Optometrist During COVID-19

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Is your eye doctor's appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff are safe is our top priority.

We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic is prudent and has adopted specific measures to protect our patients and staff from potential exposure to COVID-19 during this time of uncertainty.

That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases. 

Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19:

We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam:

  • The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor.
  • The optometrist may wear a mask with a plastic shield over the eyes.
  • The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have.
  • We sanitize all equipment and patient contact surfaces after every use and at the end of the day.
  • We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes.
  • All staff members wash their hands after contact with each patient and throughout the day.
  • Our office is equipped with several sanitizing stations.
  • We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
  • If we don’t shake hands with our patients during this time, please don’t take it personally.

Please call Vision Source Willowbrook at 832-720-7580 with any questions or concerns you may have. If you feel it's best for you or a member of your family to reschedule your appointment, we encourage you to do so.

To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

  • Centers for Disease Control & Prevention (CDC) at www.CDC.gov
  • World Health Organization (WHO) at www.WHO.int

Thank you and stay safe!

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We are pleased to announce that all three of our Vision Source locations will be reopening for service during the week of May 4th, 2020.

During this difficult time, we have made adjustments to our services to ensure the health and safety of your patients, our staff, and our Doctors.

For the Protection of Our Patients, we have implemented the following procedures in our clinics:

Limited Appointment Scheduling - in order to ensure we are able to properly disinfect and adhere to Social Distancing Guidelines set forth by our local authority.  Certainly, urgent and emergency patients will be prioritized.

Fever Free Environment - Temperatures will be taken upon entering the clinic of all patients, staff, and doctors.  Anyone with 99.5 degrees or higher will be asked to reschedule.  Anyone who is taking a fever-reducing medication such as ibuprofen or acetaminophen will be asked to reschedule once the medication is clear from their system so we can be sure of an accurate temperature reading.

Pre-Screening Questionnaire - We will continue to ask any patient with URI symptoms to reschedule their appointment until they have been asymptomatic for 3 days or have a negative COVID test.

Face Covering - We are requiring everyone entering our clinics to wear some type of facial covering such as a homemade mask, scarf, bandana, or handkerchief.

Wash hands and sanitize - Upon entering the office, everyone will be asked to sanitize their hands.  Additionally, we will request they sanitize their hands before re-entering the business area.

All Vision Source staff with direct patient contact will be required to wear a mask.

Social Distancing - We are limiting the number of patients in our office and are asking, when possible, only the patient enters our clinics for their visit.  Please ask the person with your patient to stay in their car.  We can text them if they need their assistance.

When scheduling patients, we will be:

  1. Asking them if they have been diagnosed with COVID or been in contact with someone who has been diagnosed with COVID.  In those cases, we will postpone seeing the patient unless emergent.
  2. We will ask if they have any current symptoms of COVID.
  3. They will be notified that upon arrival to our office they will have their temperature taken.
  4. We will ask the patients NOT to bring family members with them into the office and we ask patients to wait in the car until they are called inside for their appointment.
  5. We will ask the patient to bring their own mask or face covering.  All of our doctors and any staff who will have direct patient contact will be masked.

Thank you for your support and understanding during these unprecedented times.

Please stay safe and healthy.

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